Site Admin
Member Services
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Contact Details
Phone us on 0861 444 405 or Contact Us online and we'll be happy to help you with any questions you may have.
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Useful Links
Links to useful sites  Links to medical aids, administrators, suppliers and other health related sites. Useful healthcare links
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Our Members

Chronic Medication Deliveries to Our Members

Clicks directmedicines dispenses over 40 000 chronic prescriptions every month and delivers these prescriptions to members across South Africa. Some of our members have medical aid, others do not.

The most common queries our members have are:

We have developed online services to help you with these common queries. Click on the appropiate link below, complete the form and submit. One of our staff members will contact you to confirm the details of what you have sent us.

You can also have a look at our Frequently Asked Questions section, as we may be able to answer your question immediately.

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Chronic Medication Orders

Fill in an Online Medicine Order Form for delivery of your repeat prescription (minimum of 5 working days before medication is needed).

Other common enquiries can be emailed to Direct Medicines using the links below:

Please make sure you are familiar with the details of our credit policy.

 

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Personal Details

You can now enter all your changed details online using our Change of Details form:

  • Phone Numbers - Have your phone numbers changed? Let us know so we can always get hold of you promptly.
  • Medical Aid- Notify Direct Medicines of any change in your medical aid.
  • Delivery Address - Send through a delivery address change a minimum of 6 working days before your medication is delivered.
  • Postal Address - Remember to let us know if your postal address has changed, to make sure you receive your statements.
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Account Enquiries

We have also simplified account enquiries with an Online Account Enquiry form:

 

 

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